Susan is a Program Manager at Alpine Testing Solutions. With almost 10 years of experience in project and program management, she is responsible for planning, organizing, scheduling, coordinating, and tracking multiple complex projects. Her experience also consists of allocating resources, dealing with budgetary constraints, scope management, and risk management. She has 17 years of experience in the training and education industry, specializing in instructional design and instructor-led and web-based training. She received a Master of Arts in Computer Resources and Information Management from Webster University, and Bachelor of Science in Psychology from Pittsburg State University. She is a Project Management Institute (PMI)-certified Project Management Professional (PMP).